UPOD Medical Ltd - Acceptable Use Policy

Introduction

This Acceptable Use Policy ("AUP") outlines the permitted use of UPOD Medical's software, services, and systems. Compliance with this policy is a condition of service use.

1. General Obligations

Users must:

• Comply with all applicable laws and regulations
• Protect patient confidentiality and data
• Maintain security of login credentials
• Use the system only for legitimate practice management
• Report any security concerns immediately
• Keep contact information current
• Follow NHS Digital best practices

2. Prohibited Activities

Users must not:

• Share login credentials
• Attempt to access unauthorized areas of the system
• Interfere with system operations or security
• Upload malicious software or content
• Use the system for non-practice purposes
• Attempt to circumvent system limitations
• Access other practices' data
• Reverse engineer the software
• Remove or modify system identifiers or notices

3. Data Usage

Users must:

• Only input accurate patient information
• Regularly verify data accuracy
• Follow data protection guidelines
• Only access data needed for their role
• Properly manage patient consent
• Report any data breaches immediately

4. System Security

Users must:

• Use strong passwords
• Enable multi-factor authentication when available
• Lock workstations when unattended
• Only access the system from secure devices
• Keep operating systems and antivirus updated
• Follow recommended security practices

5. Communications

When using communication features, users must:

• Only send legitimate practice communications
• Respect patient communication preferences
• Not send spam or unauthorized marketing
• Ensure accurate recipient information
• Maintain professional communication standards
• Follow NHS communication guidelines

6. Compliance

UPOD Medical reserves the right to:

• Monitor system usage
• Investigate potential violations
• Suspend access if necessary
• Report illegal activities to authorities
• Terminate service for serious violations

7. Reporting Violations

Users should report violations to:

• support@upodmedical.com
• Their designated account manager
• Emergency support line for urgent issues

Failure to comply with this AUP may result in service suspension or termination.